Disclaimer

Bristol City Council makes every effort to maintain the accuracy of the information on this website but cannot accept responsibility for any loss or damage which may occur from use of the information.

Bristol City Council does not provide quality control of external links; the inclusion of any company's name within the pages should not be construed as a recommendation of that company's products and / or services.

If you find anything that causes concern please use the comments form for Customer Services.

Privacy

Bristol City Council doesn't capture and store any personal information about individuals who access this Web site, except where you voluntarily choose to give us your personal details via email, or by inquiring about any of our services. In these latter cases, the personal data you give Bristol City Council will be used exclusively for providing you with the information you have requested. We don't pass any of your personal data to outside organisations and/or individuals, except with your express consent. Bristol City Councils' web applications only use cookies to assist in site navigation and session management so visitors to our site remain anonymous.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Data Protection

You have a right to know about the personal information Bristol City Council holds about you. You also have a right to have your data corrected or deleted. Please address all your requests and/or queries about our data-protection policy to Bristol City Council at the following address:

Data Protection Officer
Bristol City Council
Romney House
Romney Avenue
Lockleaze
BS99 3HB

Alternatively, you can fill in the form below or email the Data Protection Officer - data.protection@bristol.gov.uk